This position is for a Retail Supervisor in an urban retail service establishment. The role involves overseeing daily store operations, supervising a small team (1–2 employees), and ensuring smooth sales and customer service activities. Key responsibilities include assigning duties, managing inventory, handling cash, resolving customer issues, and preparing reports related to sales and staff performance. The job is fully on-site with no remote work option.
Job Requirements:
Secondary (high) school graduation certificate
1 year to less than 2 years in a related role (retail or supervisory experience preferred)
Supervise and coordinate staff activities
Assign sales workers to duties
Hire and train (or arrange training for) employees
Manage cash and authorize merchandise returns
Establish employee work schedules
Sell merchandise and support sales operations
Handle customer complaints and resolve issues
Maintain and organize inventory
Prepare reports on sales, merchandising, and personnel