Title: call centre agent - technical support Employer: One Solution Consultancy ServicesAddress: 10180 101 STREET NW suite 3400, Edmonton, AB T5J 3S4Wages: $32.21 /hour Vacancies: 1 vacancy Joining: As soon as possible Employment type: Permanent employment, Full time30 to 40 hours /week Employment conditions: Morning, Day OverviewLanguagesEnglishEducation· College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years· or equivalent experienceExperience1 to less than 7 monthsOn site Work must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks· Give access to computer networks· Report on the performance of computer systems and networks· Respond to users experiencing difficulties with computer· Consult user guides, technical manuals and other documents to research and implement solutions· Provide advice and training to users in response to identified difficulties· Collect, organize and maintain a problems and solutions log for use by other technical support analysts· Participate in the redesign of applications and other software· Provide business systems, network and Internet support to users in response to identified difficulties· Perform Web-server backup and recovery operations· Provide customer serviceSupervision· No supervision responsibility Work SettingConsulting firmHow to applyDirect ApplyBy Direct ApplyBy emailonesolutionjobscanada@gmail.comWho can apply to this job?The employer accepts applications from:· Canadian citizens and permanent residents of Canada.· Other candidates with or without a valid Canadian work permit.
Title: Technical Support Supervisor Employer: One Solution Consultancy ServicesAddress: 10180 101 STREET NW suite 3400, Edmonton, AB T5J 3S4Wages: $36.00/hour Vacancies: 2 vacancies Joining: As soon as possible Employment type: Permanent employment, Full time35 to 40 hours /week Employment conditions: Morning, Day OverviewLanguagesEnglishEducation· College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years· or equivalent experienceExperience2 years to less than 3 yearsOn site Work must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks· Give access to computer networks· Report on the performance of computer systems and networks· Respond to users experiencing difficulties with computer· Consult user guides, technical manuals and other documents to research and implement solutions· Provide advice and training to users in response to identified difficulties· Collect, organize and maintain a problems and solutions log for use by other technical support analysts· Participate in the redesign of applications and other software· Supervise other technical support workers in this group· Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software· Perform Web-server backup and recovery operations· Provide customer service· Manage incidentsBenefitsHealth benefits· Health care plan Work SettingConsulting firmHow to applyBy emailonesolutionjobscanada@gmail.comWho can apply to this job?The employer accepts applications from:· Canadian citizens and permanent residents of Canada.· Other candidates with or without a valid Canadian work permit.
Title: Technical Support Supervisor Employer: Caliph Digital Ltd.Address: 10329 61 Avenue NW suite 1, Edmonton, AB T6H 1K9 Wages: $ 32.21/ hour Vacancies: 2 vacancies Joining: As soon as possible Employment type: Permanent employment, Full time35 to 40 hours /week Employment conditions: Day, Morning OverviewLanguagesEnglishEducation· College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience1 year to less than 2 yearsWork setting· Private company, corporation or industryResponsibilitiesTasks· Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced· Consult user guides, technical manuals and other documents to research and implement solutions· Provide advice and training to users in response to identified difficulties· Collect, organize and maintain a problems and solutions log for use by other technical support analysts· Participate in the redesign of applications and other software· Supervise other technical support workers in this group· Provide business systems, network and Internet support to users in response to identified difficulties· Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software· Perform Web-server backup and recovery operations· Provide customer service· Manage incidentsSupervision· No supervision responsibilityExperience and specializationComputer and technology knowledge· Linux· HTML editing software· Salesforce· JavaScript· MS Office· PHPBenefitsOther benefits· Free parking available· Parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth How to applyBy emailcaliphdigitaljobsedm@gmail.comThe employer accepts applications from:· Canadian citizens and permanent residents of Canada.· Other candidates with or without a valid Canadian work permit.
Consult with clients to develop and document Website requirementsDesign and integrate website related codeIntegrate the website with AI and CRM applicationsDetermine hardware and software requirements to achieve optimal server performanceDevelop website architectureWrite, modify and test website related codeWrite, modify, integrate and test software codeMaintain existing computer programs by making modifications as requiredPrepare mock-ups and storyboardsCommunicate technical problems, processes and solutionsPrepare reports, manuals and other documentation on the status, operation and maintenance of softwareSource, select and organize information for inclusion and design the appearance, layout and flow of the WebsiteAssist in the collection and documentation of user's requirementsCreate and optimize content for Website using a variety of graphics, database, animation and other softwareAssist in the development of logical and physical specificationsResearch and evaluate a variety of interactive media software productsLead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivityResearch and evaluate a variety of software productsConduct tests and perform security and quality controlsProgram special effects software for film and video applicationsWrite, modify, integrate and test software code for e-commerce and other Internet applicationsJavaScript Object Notation (JSON)Manage incidentsRespond to requests for help and information from Website visitors and Website designersMaintain and manage digital databaseCreate user manuals
Hiring Employer: The Green Top Technology Inc.Work Location: Unit 16A, 51 Caldari Road, Concord, Ontario, L4K 4G3 Position Title: Computer Technician (NOC 22221)Number of Job Vacancies: 1 Terms of Employment: Permanent, Full-timeLanguage of Work: EnglishStart Date: As soon as possibleWage Range: $31.00 to $38.00 per hour, depending on experienceHours of Work: 30 to 37.5 hours per week Primary Duties and Responsibilities:• Installation and Configuration: Responsible for installing, configuring, and updating hardware and software systems.• Troubleshooting: Identify and resolve issues related to computers and network systems to ensure smooth operation.• Technical Support: Provide ongoing support to users, ensuring efficient system functionality and addressing user concerns.• Maintenance: Perform routine maintenance of computer systems to ensure longevity and prevent breakdowns.• System Security: Implement and manage security solutions to protect data and network access, ensuring system integrity.• Hardware Repair: Repair and replace damaged or malfunctioning computer hardware to maintain system reliability.• Documentation: Maintain detailed logs of computer system operations and resolved issues for reference and analysis.• Network Management: Assist in managing network infrastructure, including routers, switches, and wireless network devices, to optimize network performance.• User Training: Conduct training sessions for users on new systems, software, and IT best practices to enhance user proficiency.• Project Assistance: Participate in IT projects aimed at enhancing the company’s technological infrastructure and improving operational efficiency.Job Requirements: Education: Completion of a college diploma, preferably with a major in computer science, information technology, or a related field. Experience: Minimum of two (2) years of related work experience in a computer technician or IT support role. · Computer and technology knowledge: Information Technology Infrastructure Library (ITIL)Device driversNetworking softwareNetworking hardwareNetworking securityIntranetInternetServersDesktop applicationsFile management softwareSecurity softwareMultimedia softwareMail server softwareCommunication software3D graphic softwareSoftware developmentMS OfficeOracleSQLTCP/IPVisual Basic Benefits: Ten (10) paid vacation days per year. Free parking available. To apply, please send your resume and cover letter to: Email: hr@grntop.com
Communicate electronically and in person with computer users experiencing difficultiesto determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implementsolutions. Provide business systems, network and Internet support to users in response toidentified difficulties. Identifying needs, recording them, and evaluating technical and physical security threatsto hardware, software, and data. Applying encryption techniques and keep track of keys to guarantee data security bothin transit and at rest. Applying and managing encryption techniques of keys to guarantee data security both intransit and at rest. Monitoring credentials and access rights to data and systems. Installing and testing security software/applications. Similar to an anti-virus, automatedthreat detection, prevent systems. Monitoring for intrusions, cyberattacks, or unauthorized activity. Protecting information, data, and systems, develop and implement security measures inresponse to cybersecurity events and incidents in line with an organization's incidentmanagement. Creating and executing models, standards, and policies for IT Operations, data, andsystems administration. Investigating and recording data needs, data administration and collecting guidelines,data access guidelines, and data security. Establishing guidelines and protocols for data backup and recovery, as well as fornetwork and Internet database access. Examining and advising other information technology systems professionals on datacollection, availability, security, and suitability. Creating scripts related to triggers and stored procedures. Communicating remotely and in person with computer users. Consulting user guides, technical manuals and other documents to research andimplement solutions. Reproducing, diagnosing and resolving technical problems encountered by users. Providing advice and training to users in response to identified difficulties. Collecting, organizing and maintaining a problems and solutions log for use by othertechnical support analysts. Participating in the redesign of applications and other software. Supervising other technical support workers in this group.
NETWORK SYSTEM ADMINISTRATOR (NOC: 22220)Posted on April 24, 2025 by Iqbal Foods Erin Mills JOB DETAILSLocation: 4099 Erin Mills ParkwayMississauga, ON L5L 3P9 Salary$35.00 hourly/ 30 hours per Week Terms of employmentPermanent employmentFull time Start dateStarts as soon as possible Vacancies1 vacancy OVERVIEWLanguagesEnglish EducationCollege/CEGEP Experience1 year to less than 2 years On siteWork must be completed at the physical location. There is no option to work remotely. RESPONSIBILITIESTasks· Install web server hardware and software· Maintain, troubleshoot and administer the use of local area network (LANs), wide area network (WANs), mainframe networks and computer stations and peripheral equipment· Monitor the performance of computer systems and networks· Troubleshoot, maintain and upgrade web server hardware and software· Evaluate and install computer hardware, networking software, and operating system software· Provide problem-solving services to network users· Perform routine network start up and close down and maintain control records· Perform data backups and disaster recovery operations· Implement network traffic and security monitoring software, and optimize server performance ADDITIONAL INFORMATIONWork conditions and physical capabilities· Work under pressure· Tight deadlines· Repetitive tasks· Attention to detail Personal suitability· Accurate· Client focus· Efficient interpersonal skills· Excellent oral communication· Excellent written communication· Initiative· Judgement· Team player· Dedication EMPLOYMENT GROUPSThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:Support for Indigenous peopleSupport for newcomers and refugees WHO CAN APPLY TO THIS JOB?Only apply to this job if:You are a Canadian citizen, a permanent resident of Canada, a temporary resident of Canada with a valid work permit.If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. HOW TO APPLYDirect applyBy Direct Apply By emailiqbalfoods-emills@post.com This job posting includes screening questions. Please answer the following questions when applying:· Are you currently legally able to work in Canada?· Do you have previous experience in this field of employment?· What is the highest level of study you have completed?
Jetview Electronics Ltd.User Support Technician (NOC: 22221)Number of Positions Available: 1Term of Employment: Permanent Position, 40 hours per week – Overtime AvailableBusiness Address: 388-13988 Cambie Rd., Richmond, BC, V6V 2K4Location of Work: 388-13988 Cambie Rd., Richmond, BC, V6V 2K4Wage: $34.65 per HourLanguage Requirement: EnglishBenefits 4% vacation paid 5 days of sick leave Responsibilities Interact with clients to identify and document technical issues related to security surveillance systems and cameras. Refer to product manuals, user documentation, and technical resources to investigate and apply solutions to reported issues. Simulate and troubleshoot technical issues experienced by users to diagnose root causes and implement effective resolutions. Deliver guidance and training to clients on using surveillance systems and software to address technical challenges. Assist users with business system integration, network connectivity, and internet-related issues to ensure uninterrupted functionality of security equipment. Maintain a comprehensive log of technical issues and resolutions, enabling reference and support for team members. Contribute to the enhancement and optimization of applications or HikCentral software used in conjunction with surveillance systems. Oversee and mentor junior technical support staff within the department. Perform other duties as assigned. Qualifications Applicants must be fluent in English. Proficiency in French is a strong asset. Completion of 2-year college diploma or university education in computer science, computer programming, computer information system administration, network administration, or a related field Strong troubleshooting and problem-solving skills At least 2 years of related experience in computer information system and network management Experience with LAN/WAN systems, and CCTV software is considered an asset Email Resume and Cover Letter to Jetview.jobs@gmail.com
Permanent full time Software Developer: 1 position. Start wage: $41.68 /hour, 35 hours per week. Working times: Morning, Day, Night, Flexible hours.Business Address: 3116 Parsons Rd NW, Edmonton, AB T6N 1L6Email: elitesystems2240996@gmail.com Job Duties: Write, modify, integrate and test software code; Maintain existing computer programs by making modifications as required; Identify and communicate technical problems, processes and solutions; Prepare reports, manuals, and other documentation on the status, operation andmaintenance of software; Assist in the collection and documentation of user's requirements; Assist in the development of logical and physical specifications; Research and evaluate a variety of software products; Write, modify, integrate and test software code for e-commerce and other internet applications; Consult with clients after sale to provide ongoing support. Required skills: C, C++, Java, JavaScript, Python. Bachelor's degree (or equivalent experience) is required; Must have 2 years of experience at related fields, equivalency considered.
ULEA DIGITAL SERVICES INC. - PURCHASING OFFICER (NOC: 12102)Posted on March 28, 2024 by by ULEA DIGITAL SERVICES INC.JOB DETAILSLocation4816 - 50th Street, Elk Point, Alberta T0A 0A0SALARY$20.00 hourly / 40 hours per weekTERMS OF EMPLOYMENTPermanent employmentFull timeSTART DATEStarts as soon as possibleVACANCY1 vacancyOVERVIEWLanguagesEnglishEDUCATIONCollege/CEGEPEXPERIENCE3 years to less than 5 yearsRESPONSIBILITIESTASKSPurchase general and specialized equipment, materials or business servicesDevelop specifications for equipment, materials and supplies to be purchasedNegotiate offers from suppliersConsult with suppliersReview quotationsDetermine contract terms and conditionsAward contracts to appropriate partiesEstablish delivery schedulesMonitor progress of delivery schedulesPlan, organize and oversee operational logistics of the organizationProvide customer serviceWho can apply to this job?Only apply to this job if:- Canadian citizens and permanent or temporary residents of Canada.- Other candidates with or without a valid Canadian work permit.HOW TO APPLYBy emailuleadigitalservices-careers@post.com
