Technical service specialist

Title: Technical Support Supervisor Employer: One Solution Consultancy ServicesAddress:  10180 101 STREET NW suite 3400, Edmonton, AB T5J 3S4Wages: $36.00/hour Vacancies: 2 vacancies Joining: As soon as possible Employment type: Permanent employment, Full time35 to 40 hours /week Employment conditions: Morning, Day  OverviewLanguagesEnglishEducation·       College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years·       or equivalent experienceExperience2 years to less than 3 yearsOn site Work must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasks·       Give access to computer networks·       Report on the performance of computer systems and networks·       Respond to users experiencing difficulties with computer·       Consult user guides, technical manuals and other documents to research and implement solutions·       Provide advice and training to users in response to identified difficulties·       Collect, organize and maintain a problems and solutions log for use by other technical support analysts·       Participate in the redesign of applications and other software·       Supervise other technical support workers in this group·       Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software·       Perform Web-server backup and recovery operations·       Provide customer service·       Manage incidentsBenefitsHealth benefits·       Health care plan Work SettingConsulting firmHow to applyBy emailonesolutionjobscanada@gmail.comWho can apply to this job?The employer accepts applications from:·       Canadian citizens and permanent residents of Canada.·       Other candidates with or without a valid Canadian work permit.    

Jetview Electronics Ltd.User Support Technician (NOC: 22221)Number of Positions Available: 1Term of Employment: Permanent Position, 40 hours per week – Overtime AvailableBusiness Address: 388-13988 Cambie Rd., Richmond, BC, V6V 2K4Location of Work:  388-13988 Cambie Rd., Richmond, BC, V6V 2K4Wage: $34.65 per HourLanguage Requirement: EnglishBenefits 4% vacation paid 5 days of sick leave  Responsibilities Interact with clients to identify and document technical issues related to security surveillance systems and cameras. Refer to product manuals, user documentation, and technical resources to investigate and apply solutions to reported issues. Simulate and troubleshoot technical issues experienced by users to diagnose root causes and implement effective resolutions. Deliver guidance and training to clients on using surveillance systems and software to address technical challenges. Assist users with business system integration, network connectivity, and internet-related issues to ensure uninterrupted functionality of security equipment. Maintain a comprehensive log of technical issues and resolutions, enabling reference and support for team members. Contribute to the enhancement and optimization of applications or  HikCentral software used in conjunction with surveillance systems. Oversee and mentor junior technical support staff within the department. Perform other duties as assigned. Qualifications Applicants must be fluent in English. Proficiency in French is a strong asset. Completion of 2-year college diploma or university education in computer science, computer programming, computer information system administration, network administration, or a related field Strong troubleshooting and problem-solving skills At least 2 years of related experience in computer information system and network management  Experience with LAN/WAN systems, and CCTV software is considered an asset Email Resume and Cover Letter to Jetview.jobs@gmail.com

Permanent full time Software Developer: 1 position. Start wage: $41.68 /hour, 35 hours per week. Working times: Morning, Day, Night, Flexible hours.Business Address: 3116 Parsons Rd NW, Edmonton, AB T6N 1L6Email: elitesystems2240996@gmail.com Job Duties: Write, modify, integrate and test software code; Maintain existing computer programs by making modifications as required; Identify and communicate technical problems, processes and solutions; Prepare reports, manuals, and other documentation on the status, operation andmaintenance of software; Assist in the collection and documentation of user's requirements; Assist in the development of logical and physical specifications; Research and evaluate a variety of software products; Write, modify, integrate and test software code for e-commerce and other internet applications; Consult with clients after sale to provide ongoing support. Required skills: C, C++, Java, JavaScript, Python. Bachelor's degree (or equivalent experience) is required; Must have 2 years of experience at related fields, equivalency considered.